The January 2010 meeting of Public Policy Communicators NYC at the Ford Foundation had a great turn-out. As always, we started with half hour of informal networking meet-n-greet, and I was very happy to meet some of the new additions to the group.
The topic of the day was “How to Use Low-Cost Multi-Media to Maximal Effect,” which was chosen by members at the last PPC meeting before we went on hiatus. While many of our meetings rely simply on the experiences of our own members, this time we had an expert (even though she insisted that I not call her that) to help us think through the topic: Susan Herr, President of PhilanthroMedia.
Susan started with the core point that thinking about what is “low cost” should take a step back from the costs of relatively inexpensive items like video cameras and video editing software, and look more broadly at the many other cost elements associated with producing good multi-media.
Using the example of her work organizing the “Gorilla Engagement Squad” at The Communications Network annual conference, she talked about how inexperienced and experienced camerapersons using Flip Cams and Tweeters could use inexpensive technologies in combination to extend the reach of a conference outside those present, as well as develop relationships among those on-site. But she made clear that the real cost was not the video cameras, etc., but the human resources to plan the video capture strategy, corralling interviewers and interviewees, and putting the pieces together into a compelling story. It takes a lot of time (and someone fairly experienced in pulling it all together). This link features some of the participants in that effort talking about how it worked: Gorilla Engagement Squad 2009 http://vimeo.com/8174186
Then she talked about Video Skype and using it to produce “Diavlogs,” which, for the uninitiated, are essentially synched video of two people doing an interview showing both on-screen (usually from separate remote locations). The point here was that doing interviews and putting them up online is exceptionally easy and a potentially great way to share ideas/information in a conversational format. But just like any other interview – it has to be interesting to the audience! Two people talking is easy to produce, but to get people to watch, there has to be great content, on both the interview and interviewee sides. Here is a link to some examples of diavlogs: Beyond Branding http://vimeo.com/8265230
Next, she explored an example where she herself was a one-person camera crew, working for the Drum Major Institute for Public Policy, gathering footage for an effort to get Presidential candidates focused on urban issues. As an admittedly only “moderately” experienced camera person and interviewer, but having access to a really well-connected producer and experienced logistical coordinator, she was able to interview 10 mayors of major American cities about the challenges facing urban centers and use that footage to produce a compelling, cohesive message, which was picked up by The Nation, netroots bloggers and many well-trafficked .org sites. The point here was how key a well-connected producer and logistical-coordinator were, not the expense of the technology and other aspects of “video production.”
Finally, she showed a new website that she has created as an example of how easy it is to do man/woman-on-the-street interviews on a Flip Cam, along with Flickr to host picture slide shows. She also talked about the social networking aspect (in this case Facebook) of quickly building an audience when you have simple but compelling content. This is the site (which is based on a $69 template) that she used as an example: http://www.dapperq.com/
As we opened the conversation up to the group, I added a few thoughts of my own. First, I made the point that, while everyone wants to produce a “message” video that is witty and gets people’s attention so much so that it goes VIRAL and everyone is convinced of your point, there are lots of other possible uses of video.
This is a classic example of a “message” video (we didn’t show it at the meeting because the video didn’t show well on the projection screen): Lost Generation http://www.youtube.com/watch?v=42E2fAWM6rA&feature=player_embedded
But you can do lots of other stuff with videos and other forms of multi-media, like…
–Highlighting organizational programs showing the programs in action. Here’s a great teaser from the Anaheim Ballet that meeting participants loved: Anaheim Ballet http://www.youtube.com/watch?v=y2XmRzaCFFY&feature=player_embedded This is obviously great for arts organizations, but you can do it with panel discussions and other events relevant to policy-related organizations.
–Using multi-media to extend the reach of conferences/panel discussions, etc. (i.e. Philanthromedia’s work on Comnet09, Public Agenda’s policy breakfast series online videos, TED Talks) Here is one example of a Public Agenda video highlighting programming: America\’s Financial Future http://www.youtube.com/watch?v=mapR6TK8_Fo&feature=player_embedded
– To tell an organization’s history (for fundraising purposes)
– To take on powerful interests, critique leaders in a witty way
This is one that participant Michael Falco of Pro-Media Communications offered: ABA Showdown http://www.youtube.com/user/ABAShowdown It is a great example of “taking it to the streets” and then taking the street online to spread virally. It got a lot of hits.
– “instructional” : telling people what you want them to do and how to do it, for example: The World Sucks: Help it Suck Less http://www.youtube.com/watch?v=oeAUQslfFP4&feature=player_embedded
– To recruit volunteers For example: Into Darfur: A Young American\’s Journey http://www.youtube.com/watch?v=_BQcSyG7bOQ&feature=player_embedded
– To sell a policy direction For example: A New Sound: Green For All http://www.youtube.com/watch?v=NNszFwmSg2Y&feature=player_embedded
The conversation ranged over a lot of territory after that and people talked about their own experiences producing multi-media, including best ways to produce slideshows. Fenton Communications’ Lisa Witter offered that the organization Duarte is amazing at producing such multi-media slide shows and maintains a blog called “Slide:ology” at http://blog.duarte.com/
She also shared this very inexpensive, provocative video called Milking Cancer http://vimeo.com/6675967 It was produced for $5,000 – which included the actors and editor.
It was noted by several participants that every organization should have a YouTube channel by now, but that Vimeo is also quite valuable because of the cleanliness of the presentation.
Lots of folks offered other examples. I apologize that I didn’t catch who offered what. This one is a good example of using lots of forms of media capture and putting it all together on one cohesive piece: MQ2 http://mq2.org/
The conversation ranged across many of the challenges of utilizing multi-media, but several themes kept reoccurring:
1. The importance of investing wisely in human resources, and knowing what you can do in-house and what you need to pay an expert for.
2. The ultimate fact that you need to start with interesting content or a compelling story. You can throw lots of stuff up on a website, but if it isn’t witty or emotionally compelling, no one is going to watch it.
3. Dissemination is not to be overlooked. We only touched on this topic, which should perhaps be revisited in a future session. But we did talk about how the first step of getting something to “go viral” (after producing something interesting) is to start with your core audience and creating incentives for them to re-post and share through social networking sites.
I hope these notes are helpful. They capture only a small part of what I learned from my colleagues at the session. Another thing I learned is that I need to have someone dedicated to taking notes at the session. Next time.

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